Hotel & Fishing Policies 2025

Dear Valued Travel Partners,

We hope this message finds you well. We’re reaching out to share an important update and provide clarification on our deposit and cancellation policies at Van Wormer Resorts. These policies, effective as of June 13, 2023, are designed to ensure transparency and a smooth experience for our guests and travel partners.

We kindly ask for your assistance in sharing this information with your clients.

Updated Deposit Policy

● A 25% deposit is required at the time of booking for lodging.

● A 50% deposit is required at the time of booking for all boat reservations and the other 50% is due upon arrival.

● Travel partners have a 10-day grace period to secure deposits from their clients. Reservations without a deposit after this period will be automatically canceled.

Updated Cancellation & Refund Policy

Rooms

● Cancellations 60+ days before arrival: Deposits are refundable minus a 10% bank service fee applied to all refunds.

● Cancellations 30-60 days before arrival: Guests will receive a credit toward a future trip for the full deposit amount.

● Cancellations within 30 days of arrival: The 25% deposit will be forfeited.

Boats

● Cancellations 60+ days before arrival: Guests will receive a credit toward a future trip for the full boat payment.

● Cancellations within 60 days of arrival: The full boat payment will be forfeited.

● Please note that boat payments are non-refundable once booked.

Cancellations at the Resort

● Rooms or boats canceled at the resort will be charged the full amount. Boat Charter Cancellation by the Resort

● If weather or unsafe conditions result in a resort-initiated cancellation, we’ll work to reschedule your charter during your stay. If rescheduling isn’t possible, no penalty will apply.

Why We Charge a 10% Fee

We understand that plans can change, and we strive to accommodate our guests as much as possible.

However, the 10% bank service fee applies to all refunds because this is a non-recoverable charge incurred during the processing of payments. We hope this clarification provides transparency for you and your clients.

We value your partnership and are always here to assist with any questions. Please don’t hesitate to reach out to our reservations team at 877-777-8862 for further clarification or support.

Thank you for your continued trust, and we look forward to welcoming your clients to the beautiful Baja coast.

Warm regards,

The Van Wormer Resorts Team